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We are united by a common goal – to save and improve young lives. We are dedicated to keeping administrative and staffing costs low, which means we can devote more of the funds we raise towards vital research and welfare projects. At times we do have occasional employment and volunteering opportunities at our office location.
Job title: Family Liaison Officer
Salary: £28,000-£33,000 based on experience
Contract: Perm, full-time or part-time (would consider two part-timers)
Location: Can be either: Hybrid – Office (London) based at least two days a week; or homebased with onsite presence at Raines Retreat, Pickering, North Yorkshire
Reporting to: Head of Supporter Care and Welfare
Direct reports: None
Main purpose of position
We are seeking a Family Liaison Officer to lead on managing relationships with the charity’s patient families and to develop a calendar of events to support families through every stage of the paediatric cancer journey. This is a new and pioneering role for the charity and aligns with our strategy to provide greater support and opportunities to the families we work with to promote connection with others and give them much-needed rest and recovery time. This is an exciting opportunity to expand and develop this ground-breaking service into the future and develop the role as the three-year strategy evolves.
Main responsibilities
Building relationships
Information and services
Events
PPI
Cross-team collaboration
Download the full job description.
Applications and deadline:
To apply for this position please forward your CV, plus a covering letter outlining why you think you are right for the role to gianna.bocchi@hr-inspire.com by 5pm on Friday 21 March 2025.
Job title: Supporter Care Manager
Salary: £34,000 to £37,000 (pro-rata)
Contract: Part-time 3 days – Hybrid working)
Location: London Office
Direct reports: x3 Two part time, one full time
Reporting to: Head of Supporter Care and Welfare
Main purpose of position
To support the Head of Supporter Care and charity with effective supporter stewardship, response handling, complaint management and administration. The majority of the role will be managing the Supporter Care Team to respond appropriately to supporters, improving supporter relationships and supporter journey in order to give an increased lifetime value and increase supporter retention.
Main responsibilities
Line management
Cross team working
Project coordination
Operations
Supporter stewardship
Download the full job description.
Applications and deadline:
To apply for this position please forward your CV, plus a covering letter outlining why you think you are right for the role to gianna.bocchi@hr-inspire.com by 5pm on Friday 21 March 2025.
